Some ideas to improve response rates
I do not know if they are low, but I am guessing, here’s why:
The ux of the system (this site) used for this questionnaire, does not cater to answer.
- The cta - how to start is unclear. I actually visited the site twice but didn’t start it, as there was no clear structure: “start here” etc.
It is not motivating seeing on the same site - taking up as much real estate as the “asking for a feedback” - what seems that there is none else who has answered: You get that impression How many GDPR emails did you get? has been answered a mere 10 times, and the rest of the topics, zero times. That gives the impression this is “a dead horse” (it could be that then of thousands have actually answered this questionary) but in the context of the rest shown on the site, that would not be the conclusion based on how the brain works.
You are asking a really open question, putting the weight on the “visitor” to do the “biggest part of the hard work” for you. In that way, you get a poor feedback. (perhaps more precise/ higher quality, but lesser quantity). This approach only works if you are sure to get ex. 10.000 units feedback. If the former topics related to DataDesk beneath is any clue, it seems like it’s not working. You are asking about how your existing customers use Zapier. - Ok, If you had made a structured questionnaire listing the most common use, like ex.:
[ ] Zapier + Excel, for sales
[ ] Zapier + Excel, for Lee generation
[ ] Zapier + Excel, for Marketing
[ ] Zapier + Autoresponder
[ ] Mailchimp
[ ] Sendresponse
[ ] Zapier + cms
[ ] Wordpress
[ ] Drupal
[ ] 3 way chain Zaps: ___, ,
[ ] 4 way chain Zaps: ___, ,___,
Onther ways: ____
I bet you would have gotten a lot more qualitative and useful answers.
- As you would have shown that you do as much of the work as possible to make it easier for the person you ask something of, to give you answers.
- It’s not complicated answers you need, that demands free text replies. But actually quite structured and concrete delimited number combinations. It would dramatically raise the feedback rate if you had made (and still can do) them like radio buttons or check fields.
For my part, I am not using Zapier yet, as my online part is not up and running yet, due to focusing on finishing my physical product. I can only answer what my ideas for using it is + how I think I want to use it:
So here goes:
Being a small one man company, thou working on 3 revolutionary products, I am going to launch over the next year. I have some close coupled extern expert partners. Not desiring to build a company with a big staff.
- Brand & Product Vision & Strategy
- Brand & Product R&D
- Rest is outsourced to a few close coupled partners.
So keeping my crew small and tight, I am looking to automate as much of standard non-intelligent tasks & process as possible:
For that, I will use zapier (also got an LTD on - Pie Sync, but this will only be for ambassadors) + a “central commando room overview of all critical processes”: Here I got DataDeck as I thought this will be the one. I have thou not have had much good feedback when talked with others irl, or FB groups, getting the feedback that DataDeck has come to a hold, not moving forward, so I should get another system. -> So I am glad to get this news of the zapier integration, I hope that you are getting moving again to make DataDeck the winner it can be. And that you choosing this site/system for feedback is not representative of the state of your vision forward, but rather a nonconscious move, due to being developers using this kind of forum for developer-oriented interaction
Launching the products: Connecting Viral & social media adds with:
Blue Page Ultimate
Mobile Monkey, FB + website chat boot
Mautic Marketing Automation, Autoresponder
- Lifter LMS
- Generate Press
To name the ones in my automation stack I will start out with.